Return Policy

OUR RETURN POLICY IS 30 DAYS FROM ORIGINAL PURCHASE. AFTER 30 DAYS A REFUND OR EXCHANGE WILL NOT BE PROCESSED.

To be eligible for a return, your item must be unused be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
If your item is hardware or clothing DO NOT send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gvaldesuso@gmail.com and send your item to: Our Location Address Placed Here.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping

To return your product, you should mail your product to:
1070 Stillwater Drive Miami Beach, Fl 33141
Tel. 1-786-290-9427 Whatsapp
Email: gvaldesuso@gmail.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
Depending on where you live the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.